Introduction
REGAL APPLICATION LLC (hereinafter referred to as “we”, “us”, “our”, or “REGAL”) is committed to protecting your privacy. This Privacy Policy applies to the personal information collected, used, stored and shared through REGAL’s official websites, mobile applications, APIs and other digital platforms (collectively, the “Platforms”). This Policy is formulated in accordance with the Federal Trade Commission (FTC) Privacy Framework, the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) of the European Union and international privacy standards, to clarify the legal basis for data processing, user rights and security commitments.
Information Collection
We may collect your name and email address when you contact customer support.
Use and Sharing of Information
2.1 Core Purposes
To provide and maintain Platform functions, including customer support and service update notifications.
To carry out marketing activities, such as sending product recommendations, promotional materials and user surveys.
To conduct data analysis and product improvement, for example, optimizing interface design and improving the accuracy of algorithm recommendations through user behavior data.
To fulfill legal obligations, such as responding to judicial requests, enforcing Terms of Service and preventing fraud.
2.2 Recipients of Shared Information
Service Providers: We do not share necessary information with third-party service providers.
Affiliates: Data is shared within the corporate group for unified user management, cross-platform service integration and internal audits.
Public Authorities: We disclose information to government agencies, law enforcement authorities or regulators as required by law, or for purposes such as public safety and anti-money laundering.
User Rights and Choices
3.1 Right to Erasure
You have the right to request deletion of your relevant data. Unless retention is required by law or subject to technical limitations, we will complete the deletion within 30 days after identity verification.
3.2 Right of Access
You have the right to inspect and copy your relevant data, subject to statutory exceptions. Upon completion of identity verification, we will provide such data within 30 days.
Data Security and Protection
4.1 Technical Measures
Sensitive data is transmitted with AES-256 encryption, and stored data is protected via sharding encryption and access controls.
Regular penetration testing, vulnerability scanning and security audits are performed to remediate system vulnerabilities in a timely manner.
The principle of least privilege is applied to restrict employee access.
4.2 Administrative Measures
A Data Protection Officer (DPO) is appointed to oversee policy compliance and deliver privacy training.
A data breach incident response plan has been established, requiring notification of regulators within 72 hours upon discovery and prompt notification of affected users.
4.3 International Transfers
When data is transferred outside the United States, we rely on the European Union Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms to ensure recipients provide an equivalent level of protection.
Children’s Privacy Protection
Our Services are not intended for children under the age of 13. If we discover underage users, we will immediately delete their data and notify their guardians. We comply with the Children’s Online Privacy Protection Act (COPPA) and will never collect, use or disclose personal information of children without verifiable parental consent.
Policy Updates and Notifications
We reserve the right to update this Policy. Material changes (such as changes to the purposes of data processing) will be announced at least 30 days in advance via Platform notices, emails or push notifications. Your continued use of the Platform after updates constitutes acceptance of the revised terms.
Dispute Resolution and Contact Information
If you have inquiries regarding this Policy or data processing, please contact us:
Privacy Compliance Email:
[email protected]
Mailing Address: REGAL APPLICATION LLC, 5090 N Marty Ave Apt 103, Fresno, CA 93711, United States
You may also file complaints with local data protection authorities or consumer protection organizations. We will cooperate with investigations and provide timely feedback.
Governing Law and Jurisdiction
This Policy shall be governed by the laws of the State of California, United States. Disputes shall be submitted to the United States District Court for the Northern District of California or the Superior Court of San Mateo County. The invalidity of any clause shall not affect the validity of the remaining clauses.
Miscellaneous Provisions
Disclaimer: While we take reasonable measures to protect data, given the inherent risks of internet transmission and storage, we shall not be liable for data breaches caused by unauthorized third-party access or force majeure events.
No Waiver: Failure to exercise or delay in exercising any rights under this Policy shall not constitute a waiver of such rights.